The Dash Pro tailored by Starkey - Clean The Dash Pro tailored by Starkey

The Dash Pro tailored by Starkey Hearing Technologies is a technological high-end product that needs constant care. Keep The Dash Pro tailored by Starkey and the HearClear clean and dry to maximize comfort and ensure long-term usage. It is recommended to always use The Slide as a protective case when you carry The Dash Pro tailored by Starkey within The Dash Pro Charger. That way you prevent dirt and grim from adhering.


General Care

Do your best to keep The Dash Pro tailored by Starkey clean at all times. Heat, chemicals and foreign substances can result in poor performance:

  • Clean the surface of The Dash Pro tailored by Starkey regularly by using a soft cloth
  • Do not use water or any liquid substance to clean The Dash Pro Charger, as it is not waterproof.
  • Do not use any harsh cleaning substances or detergents when cleaning.
  • Do not wash with normal laundry in the washing machine or the dish washer. 
  • Do not use sharp edges (knives, etc).
  • Do not dry using a hairdryer.


Changing your Hear Clear

The HearClear is an exclusive earwax protection system that uses disposable wax guards. The innovative wax guards prevent a drop in sound quality due to earwax or debris accumulation in the nozzle of The Dash Pro tailored by Starkey. For a superior listening experience and in order to ensure optimal performance it is recommended to change the HearClear regularly.

  1. Place the blank side of the applicator in the HearClear.
  2. Pull it out.
  3. Insert the new HearClear from the other end of the applicator.

Cleaning The Dash Pro tailored by Starkey is a crucial preventative measure that you should complete regularly to ensure that the device is at full-functioning capacity, especially when it comes to a great hearing experience! 


Clean The Dash Pro Charger

We highly recommend cleaning The Dash Pro Charger from time to time to ensure that The Dash Pro tailored by Starkey can be properly fitted onto the MagSnap Mechanism ensuring optimal charging and data transfer during Bragi OS updates.

Preferably use lint free/micro fiber cloth or simply your finger to clean the Nest.

IMPORTANT! The Dash Pro Charger is not waterproof so do not use water when cleaning. 
The Dash Pro tailored by Starkey should never go into The Dash Pro Charger when wet as this may cause permanent damage to the MagSnap or other components inside The Dash Pro Charger.


Dirt and other impurities

The Dash Pro tailored by Starkey is designed to withstand getting dirty but we strongly recommend that you use it with care as you would with any other electronic device. The Dash Pro tailored by Starkey is a sensitive high-tech product that eventually will become damaged if not maintained and used with care. If The Dash Pro tailored by Starkey gets dirty you should clean it immediately after use to prevent damage.

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