The Dash - The PerfectFit

To maximize your experience with The Dash it is important that it is inserted and fitted properly in your ears. This is referred to as PerfectFit. To achieve a PerfectFit, The Dash comes with a variety of FitSleeves in different sizes. Additionally, The Dash can be further adjusted with FitTips Pro to improve the fit within the inner ear canal. Replacement FitSleeves or FitTips Pro can be purchased here.



FitSleeves & FitTips Pro

The silicone FitSleeves are perfect for activities like Running, Cycling and Swimming where you rely on accurate sensor data. Designed to provide a tight and secure fit in the outer ear, the FitSleeves ensure that the sensors are properly in contact with your skin even during heavy movement. Especially during swimming the FitSleeves are recommended as the sealing of the outer ear prevents too much water from entering your ear canal.

On the other side, The FitTips Pro offer an additional way of improving the fit of The Dash. Using The FitTips Pro are specifically designed to improve sound quality which is why they are great when it comes to listening to audio.


Insert The Dash to reach The PerfectFit

To insert and adjust The Dash to a PerfectFit please follow the guide below:

  1. Take The Dash, tilt it slightly forward and insert the speaker tip into your ear canal.

  2. Adjust by rotating The Dash backwards while gently pressing the upper part of The Dash into a locked position behind the ridge of your outer ear until the fit feels comfortable and secure. 
  3. With the PerfectFit you should feel The Dash completely sealing your ear canal while it sits snugly in your ear with a 3-point secure fit, as shown in the diagram below.



Achieving a PerfectFit may require some experimenting in finding an insertion method as well as a size of FitSleeves or even FitTips Pro that give you the best possible fit. It is highly recommended that you experiment with the different sizes of The FitSleeves to find the sizes that give you a PerfectFit.

For further adjustment of the 3-point secure fit, a helpful tip is to use one hand to lift up your ear as shown below, and adjust the position The Dash with the other. brg_160120_usermanual_graphics_perfect_fit_lift_with_sleeve.png


Impact of The PerfectFit

The performance of the Activity Tracker as well as the audio quality and optimal quality of the EarBone Microphone during phone calls rely on the PerfectFit. If you have a poor seal of the ear canal your audio will lack bass, you sound tinny and the accuracy of the measured data can deviate significantly. Therefore, always make sure to have a proper seal and the DataHub with the two transparent bulbs on the back of The Dash is positioned as close to you skin as possible.

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